|
FloorPlanOnlineSM offers services to you, the "User," conditioned on your agreement to adhere to the following Terms of Use without modification of any kind. By clicking I Agree as part of your registration with FloorPlanOnlineSM and/or your use of FloorPlanOnlineSM's services constitute your agreement to these Terms of Use.
In addition, use of this Web Site and FloorPlanOnlineSMs services by Users who have not registered with FloorPlanOnlineSM constitutes agreement to these Terms of Use with respect to the use of this Web Site and the services offered through this Web Site.
These Terms of Use incorporate by reference the FloorPlanOnlineSM Privacy Policy and are subject to change at any time, without prior notice. You are responsible for reviewing these Terms of Use prior to each use of FloorPlanOnlineSM services or this Web Site.
USE OF THIS WEB SITE
You promise that you will not use this Web Site, in whole or in part, for any purpose that is unlawful of prohibited by these Terms of Use.
You agree that, unless expressly provided herein, you will not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame in another web page, use on any other web site, transfer or sell any information, products or services obtained from this Web Site. Except with the written permission of FloorPlanOnlineSM, you will not create links from any web site or web page to any page within the FloorPlanOnlineSM websites. The origin of any such permitted link must be accompanied by a clear and prominent attribution indicating that the link is connected to the FloorPlanOnlineSM web site, unless otherwise agreed to by FloorPlanOnlineSM. However, you agree that you will not juxtapose the FloorPlanOnlineSM name and marks and the permitted link with your name or any other materials in a manner that might give rise to any erroneous conclusion that there is any affiliation or association between FloorPlanOnlineSM on the one hand, and you or any other person or entity on the other hand. You agree that FloorPlanOnlineSM may terminate any such permitted link at any time. In addition, you agree not to transfer or sell any information, software, lists of users, databases or other lists, products or services provided through or obtained from the FloorPlanOnlineSM Services. This means, among other activities, that you agree not to engage in the practices of "screen scraping," "database scraping," or any other activity with the purpose of obtaining lists of users or other information. You agree that you will not use the FloorPlanOnlineSM Services in any manner that could damage, disable, overburden,
or impair the FloorPlanOnlineSM Services or interfere with any other party's use and enjoyment of the FloorPlanOnlineSM Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the FloorPlanOnlineSM Services.
FloorPlanOnlineSM Services for Real Estate Agents, Property Owners, Builders and other Real Estate Professionals
FloorPlanOnlineSM allows Users to create artistic interactive floor plan renditions of real estate properties for publication by registered Users on real estate oriented web sites and other web sites. FloorPlanOnlineSM directly, through information supplied by registered Users, or through third-party Service Providers, provides the development and production of floor plan renditions with associated hotspots of pictures or virtual tours, if applicable. All services provided by FloorPlanOnlineSM are referred to collectively herein as FloorPlanOnlineSM Services. Users who order FloorPlanOnlineSM Services agree to supply FloorPlanOnlineSM, or its authorized Service Provider (Authorized Service Provider), with information about themselves and the property for which they want a floor plan or interactive floor plan produced, which may include: 1) for Do-It-Yourself orders, a rough sketch of the property layout, associated room dimensions of the property and, if appropriate for the services ordered, digital pictures of various rooms (collectively, DIY Information) and 2) for Full Service orders, it may include the applicable multiple listing service number of the property, the property address and contact information of the agent or seller to enable the Authorized Service Provider to make the service appointment. For Full Service orders, FloorPlanOnlineSM will engage an Authorized Service Provider to perform the service work according to the instructions the User provides on the order form (collectively, Full Service Information). DIY Information and Full Service Information shall collectively be referred to as Property Information. User agrees and asserts that neither FloorPlanOnlineSM nor any Authorized Service Provider confirms, corroborates, or takes any responsibility as to the accuracy of Property Information provided by any User. Each User ordering FloorPlanOnlineSM Services warrants that it has full right and authority to engage the services of FloorPlanOnlineSM and to provide FloorPlanOnlineSM and its Authorized Service Provider with the Property Information or to engage FloorPlanOnlineSM for such services.
FloorPlanOnlineSM will create a computerized rendering of the floor plan and, if ordered, will create an interactive floor plan with pictures and/or virtual tour hotspots. The interactive floor plan will be presented in the form of a unique link for each property. Each floor plan will be reviewed by the registered User prior to finalization. Such User will be responsible for obtaining any necessary permissions (including permissions from the underlying property owners and their associated broker, if applicable), prior to the linking of the interactive floor plan to Users web site. The registered User assumes all responsibility for the use of floor plans after the link has been posted on the Users web sites.
As FloorPlanOnlineSM uses email, on an almost exclusive basis, to provide FloorPlanOnlineSM Services, Users ordering FloorPlanOnlineSM Services consent to receiving email from FloorPlanOnlineSM with respect to the FloorPlanOnlineSM Services. If User orders FloorPlanOnlineSMs Full Service option, Users consent to receive emails or other forms of communications from the FloorPlanOnlineSM Authorized Service Provider contracted by FloorPlanOnlineSM to assist with providing such service. In addition, User consents to the disclosure by FloorPlanOnlineSM to such Authorized Service Provider of Users email address and such other information concerning the User or the property as is necessary to provide the services requested by User
To assure the value of FloorPlanOnlineSM's services, Users ordering FloorPlanOnlineSM Services agree that all of the Property Information User has provided or will provide to FloorPlanOnlineSM, whether online or otherwise, is accurate and complete and User agrees that User will refrain from impersonating or falsely representing your affiliation with any person or entity. FloorPlanOnlineSM reserves the right to terminate or suspend access to Users floor plans and/or the FloorPlanOnlineSM Services if FloorPlanOnlineSM receives complaints that such floor plans are inaccurate or misleading.
FloorPlanOnlineSM may from time to time offer eligible Users promotional opportunities to incent use of FloorPlanOnlineSM's services within a particular time frame. These opportunities may include, but are not limited to, free offers, discounts, rebates, gift certificates, points or other incentives that are only available to Users for a specific time period or promotional opportunity. Not all Users may be eligible to receive all promotional opportunities.
FloorPlanOnlineSM Services for General End Viewers not Registered for FloorPlanOnlineSM Services
FloorPlanOnlineSM provides the hosting of the Interactive Floor Plan presentation for the convenience of the end viewer of real estate web sites. FloorPlanOnlineSM offers you access to the FloorPlanOnlineSM Services solely for your personal and non-commercial uses of the pictorial representations of such Interactive Floor Plan presentation. FloorPlanOnlineSM makes no warranty or representation as to the accuracy thereof, including but not limited to, room dimensions, room names, property layout configuration, floor plan scale, square footage, photo accuracy or photo locations. For exact dimensions, you must hire your own architect, engineer or other similar real estate professional.
If and when requested by FloorPlanOnlineSM, you agree to provide true, accurate and complete user information and to refrain from impersonating or falsely representing your affiliation with any person or entity. Except with the written permission of FloorPlanOnlineSM, you agree that you will not access or attempt to access password protected, secure or non-public areas of the FloorPlanOnlineSM Web Sites. Unauthorized individuals attempting to access prohibited areas of the FloorPlanOnlineSM Web Sites may be subject to prosecution.
You agree that FloorPlanOnlineSM may in its sole discretion and at any time terminate your access to and use of the FloorPlanOnlineSM Web Sites or FloorPlanOnlineSM Services, or any part thereof, with or without notice.
FloorPlanOnlineSM Featured Vendors
From time to time, FloorPlanOnlineSM may include on its www.floorplanonline.com site or on its branded version of the interactive floor plan, third party services such as ecommerce sites or advertisers tailored to the audience of the web site. FloorPlanOnlineSM posts these services on its site or on the interactive floor plans as a service to its Users who may be interested in such services. FloorPlanOnlineSM is not responsible and makes no warranty or representation as to the quality or performance of the services offered. FloorPlanOnlineSM advises all Users to review each third party service offering carefully (and their associated privacy policies) prior to engagement with any third party Service Provider.
FloorPlanOnline Authorized Service Providers
FloorPlanOnlineSM will use an Authorized Service Provider to perform the work requested for a Full Service order. FloorPlanOnlineSM has processes in place to engage certified real estate appraisers, or other real estate professionals, to perform such work. In some cases, the Service Provider may have an electronic access key issued by their local Board of RealtorsO` to enter real estate properties for sale. The Service Provider will perform the property measurement, sketching and photography services, as ordered by you, the User. Although FloorPlanOnlineSM endeavors to engage the most qualified Authorized Service Providers it can obtain, FloorPlanOnlineSM cannot be held responsible for the actions of such Authorized Service Providers on or with respect to the premises.
Modification Of FloorPlanOnlineSM Services
FloorPlanOnlineSM reserves the right to modify or discontinue any service or a portion or attribute thereof, or the offering of any information, good, content, product or service with or without notice to any User. FloorPlanOnlineSM shall not be liable to any User or any third party with respect to any such modification or discontinuance of service. To the extent a service has been paid for by User, that particular service will continue until the use by User has been completed or FloorPlanOnlineSM will refund the fees for such service already paid by User
Fees and Registration Requirements for Users
FloorPlanOnlineSM offers services targeted to real estate professionals, property owners, developers, builders and Service Providers to the real estate industry. To receive these services, Users ordering FloorPlanOnlineSM Services must accurately complete a registration for each desired service and agree to relevant payment obligations. Depending on the service chosen, Users may be required to supply a valid credit card that is available for periodic payments. All fees payable to FloorPlanOnlineSM are non refundable. FloorPlanOnlineSM will host the link for the interactive floor plan for a period of 12 consecutive months from the date the interactive floor plan was first ordered. Hosting of the link beyond 12 months from the date of order will require a renewal fee to be paid by User. FloorPlanOnlineSM will provide notice to the registered User within 30 days of such renewal period and will seek payment at the then current rate for the service ordered.
Service Fees. Pricing is based on the Approximate Measured Area of the property under roof, which may include attached garages, finished or unfinished basements, etc. This tracks with the work effort of the Service Provider and FloorPlanOnlineSM in developing the floor plan. The Service Provider will NOT measure and draw porches, decks, guest houses, pools, and other areas of the property not under roof unless you specifically request it to be measured and drawn. In this case, these areas may increase the total Approximate Measured Area and the fee you pay since that adds to the total area measured. Please note, you may also ask the Service Provider to NOT measure and draw certain areas, at your discretion, such as the unfinished basement. Please specify your request in the Comments/Special Requests section on the order form.
A base fee applies up to the first 2,500 square feet and additional fees apply for each 500 square feet thereafter, depending on the product and service type selected. Click here for the Price Calculator to estimate the base fee for your order and your area. In addition, a difficulty surcharge may apply for architecturally challenging properties. Click here to read more on this surcharge. You will also be charged for Realtor.com linking and other add-on products or services, as you requested on the order form.
A Second Trip Charge may be assessed if you request additional areas of the floor plan to be measured and drawn at a date after the initial field work has been completed. A Second Trip Charge may also be assessed if you request additional areas of the floor plan to be measured and drawn, and/or additional photographs taken, at a date after the initial field work has been completed. Examples (not inclusive) of when a Second Trip Charge will be assessed are as follows:
- The property is not "show ready" for pictures and the decision has been made to delay shooting photos for that day.
- Weather conditions, such as snow or rain, has caused you to request the Service Provider to return to the property another day. In this case, you may want to postpone the appointment.
- No one is at the property at the scheduled time to let the Service Provider in to do the work for the order (if they need access).
- Agent or property owner fails to notify the Service Provider of any changes to the appointment time.
The Second Trip Charge is currently $75 per occurrence, but please note the fee may be higher in certain areas.
Billing typically occurs at the time a draft link is produced. You may cancel an order any time up to 24 hours of any scheduled appointment time (for full service orders). If you cancel within the 24 hour period of your appointment, a cancellation fee of $75 will apply. You will be billed for the full price of the order once the Service Provider and/or FloorPlanOnlineSM completes their portion of the work required for the order. Any questions or billing issues may be addressed by emailing us at billing@floorplanonline.com.
PAYMENT OF CHARGES
- On Time Payment
Each User who has ordered FloorPlanOnlineSM Services is expected to pay all charges for FloorPlanOnlineSM Services (Charges) on time and may be required to submit an accompanying payment and/or payment authorization in connection with Charges. In that regard, any User ordering FloorPlanOnlineSM Services is responsible for all Charges associated with the services ordered by User, or anyone the User allows to access Users account, including the additional information, content, goods, product or services that are ordered from time-to-time at an extra cost. Credit card transactions require an acceptable and currently working credit card number. FloorPlanOnlineSM may terminate or disable Users account and associated interactive floor plan presentations if User fails to pay any amount owed to FloorPlanOnlineSM when due. If the credit card expires or otherwise declines payment, access to FloorPlanOnlineSM and the related floor plan services can be modified or suspended. If payment is more than thirty (30) calendar days past due an additional amount will be charged to User equal to the lower of one percent (1%) per month or the maximum allowable by law and the entire amount of unpaid Charges or other outstanding balance (if any), plus this assessment, will become immediately due and payable. User shall pay all costs of collection, including legal fees, incurred by FloorPlanOnlineSM. Each time a FloorPlanOnlineSM Service is used, User affirms that FloorPlanOnlineSM is authorized to obtain payment through the selected payment method. All fees are quoted and payable in United States dollars. Charges may include sales and similar taxes, if applicable. User is responsible for paying all applicable taxes.
- Payment Methods
Users complete name, email address, billing address and telephone number must be provided to process payments from any User who has ordered FloorPlanOnlineSM Services. FloorPlanOnlineSM currently VeriSign to process credit card payments. Users credit card information is stored by VeriSign and not by FloorPlanOnlineSM. VeriSign is a third party vendor and FloorPlanOnlineSM shall not be responsible for any actions, errors or omissions of VeriSign. All disclosures of information to VeriSign by User are subject to VeriSign Privacy Policy and FloorPlanOnlineSM cannot be responsible for any action/inaction by VeriSign with respect thereto. FloorPlanOnlineSM currently accepts major credit cards including Visa, MasterCard and American Express. For corporate accounts and as previously agreed upon by FloorPlanOnlineSM, FloorPlanOnlineSM will issue invoices to User on a schedule as mutually agreed upon. Payment of such invoices will be made pursuant to the terms on such invoice, generally payable upon receipt.
- Account Discrepancies
User may always contact FloorPlanOnlineSM customer service by e-mail or telephone concerning Charges or other questions regarding the status of FloorPlanOnlineSM Services. If User does not contact FloorPlanOnlineSM within ninety (90) days of receipt of a bill, such bill will be deemed accepted and User may not make any claims with respect thereto. Billing questions or issues should be directed to Customer Service Department, FloorPlanOnlineSM, PO Box 1782, Issaquah, WA 98027 delivered by United States mail or by fax to 206-260-3155.
Obligations of Users Registered with FloorPlanOnlineSM
By completing the User registration with FloorPlanOnlineSM as a User, User agrees that:
- User is of legal age and otherwise capable of forming a legally binding contract and User has obtained all necessary permissions to participate in, purchase and use the FloorPlanOnlineSM Services;
- All Property Information is accurate and complete and that User will maintain and promptly update such Property Information supplied to FloorPlanOnlineSM to ensure accuracy at all times;
- User has complied, and will comply, with all legal, licensing and regulatory requirements with respect to the use by User of the FloorPlanOnlineSM Services;
- User agrees to be contacted via Email or other forms of communication by FloorPlanOnlineSM and/or Authorized Service Providers, if relevant, regarding FloorPlanOnlineSM's services;
- User has secured and will maintain any required supervising broker's authorization or property owner authorization, and payment of a fee that will be incurred by virtue of your use of the FloorPlanOnlineSM service;
- In order to produce a User-branded presentation from the FloorPlanOnlineSM Service (if ordered) User hereby grants FloorPlanOnlineSM permission to e-mail or display the Users contact information, name, agent photographs (if supplied), colors, text, logos and other elements of the look and feel of the Users web site and such other information as may be supplied by User to FloorPlanOnlineSM on or from FloorPlanOnlineSM's web site (http://www.floorplanonline.com).
TERM AND TERMINATION
Each time you order services from FloorPlanOnlineSM, it forms a new agreement between you and FloorPlanOnlineSM with respect to those services (Agreement). The term of each such Agreement between you and FloorPlanOnlineSM shall extend from the date you order such services until the earlier of one year from that date and the date on which your floor plans have been delivered to you. FloorPlanOnlineSM reserves the right to cancel the registration of any User in any FloorPlanOnlineSM Service at any time due to Users breach of our Agreement or due to consumer complaints regarding the accuracy of a Users floor plans. All fees due to FloorPlanOnlineSM up to the point of termination shall remain payable to FloorPlanOnlineSM and any pre paid fees received by FloorPlanOnlineSM for services not delivered up to the point of termination shall be refunded
Copyright and Trade Mark Notices
All contents of the FloorPlanOnlineSM web site and the FloorPlanOnlineSM Services are Copyright © 2005 FloorPlanOnline, LLC and/or its suppliers, P.O. Box 15545, Seattle, WA 98115-9998, USA. All rights reserved. FloorPlanOnline is a service mark of FloorPlanOnlineSM, LLC. Other product and company names may be trade or service marks of their respective owners.
DISCLAIMERS AND LIMITATIONS
THE FLOOR PLANS PROVIDED BY FLOORPLANONLINE ARE NOT INTENDED TO BE, NOR SHOULD THEY BE RELIED ON AS, OFFICIAL ARCHITECTURAL DRAWINGS OR SIMILAR RENDERINGS OF A FLOOR PLAN BY A LICENSED, PROFESSIONAL ARCHITECT, ENGINEER OR OTHER SIMILAR PROFESSIONAL. FLOORPLANONLINE IS NOT RESPONSIBLE OR LIABLE FOR ANY ACTS OR OMISSIONS CREATED OR THE RESULT OF INACCURATE MEASUREMENTS OR PLACEMENT OF DETAILS WITHIN A FLOOR PLAN RENDERING. FLOORPLANONLINE RECOMMENDS THAT PERSONS INTERESTED IN THE EXACT FLOOR PLAN OF THE PROPERTY IN QUESTION CONSULT A LICENSED ARCHITECT, ENGINEER OR CHECK WITH THE LOCAL GOVERNMENT OFFICES OF THE CITY IN WHICH THE PROPERTY IS LOCATED FOR THE OFFICIAL BLUE PRINTS OR ARCHITECTURAL DRAWINGS OF THE PROPERTY.
FloorPlanOnline intends that the information contained in this Web Site and the FloorPlanOnline Services be reliable; however, errors sometimes occur. In addition, FloorPlanOnline may make changes and improvements to the information provided through this web site at any time. THE WEB SITE AND THE FLOORPLANONLINE SERVICES ARE PROVIDED "AS IS." FLOORPLANONLINE AND ITS SUPPLIERS AND AUTHORIZED Service ProviderS DISCLAIM ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO FLOORPLANONLINE SERVICES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. USE OF FLOOR PLAN ONLINE'S SERVICES AND THIS WEB SITE IS AT USERS OWN RISK. FLOOR PLAN ONLINE ANDSUPPLIERS AND AUTHORIZED Service ProviderS ARE NOT LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR OTHER INJURY ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE FLOOR PLANONLINE SERVICES OR WITH THE DELAY OR INABILITY TO USE THE WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH THE WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEB SITE OR THE FLOORPLANONLINE SERVICES, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF FLOOR PLAN ONLINE AND/OR ITS SUPPLIERS OR AUTHORIZED SERVICE PROVIDERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO USER. USERS SOLE REMEDIES FOR DISSATISFACTION WITH THE FLOORPLANONLINE SERVICES IS TO STOP USING SUCH SERVICES AND TO MAKE A CLAIM FOR FEES ALREADY PAID TO FLOORPLANONLINE WITH RESPECT TO SUCH SERVICES.
INDEMNITY
As a condition of use of the FloorPlanOnline Service, User agrees to indemnify and hold harmless FloorPlanOnline and its suppliers and Authorized Service Providers from and against any and all liabilities, losses, expenses and damages (including attorneys' fees) arising out of claims resulting from Users use of the FloorPlanOnline Services, including without limitation any claims alleging facts that if true would constitute a breach by User of these Terms of Use.
ERRORS AND DELAYS
FloorPlanOnline is not responsible for any errors or delays in creating a computer-aided rendering of a floor plan for a property, nor is FloorPlanOnline responsible for any errors or delays in responding to a request for a floor plan rendering caused by an incorrect e-mail address provided by User or other technical problems beyond our reasonable control.
DISPUTE RESOLUTION
Any claim or controversy arising out of or relating to the use of the FloorPlanOnline Service, to the goods or services provided by FloorPlanOnline, or to any acts or omissions for which User may contend FloorPlanOnline is liable (Dispute) shall be finally, and exclusively, settled by arbitration in King County, Washington. The arbitration shall be held before one arbitrator under the commercial arbitration rules of the American Arbitration Association ("AAA") in force at that time. The arbitrator shall be selected pursuant to the AAA rules. Should no AAA rule regarding the selection of an arbitrator be in effect, the consumer shall select an arbitrator from a panel of arbitrators acceptable to FloorPlanOnline. To begin the arbitration process, a party must make a written demand therefor. Any judgment upon the award rendered by the arbitrators may be entered in any court of competent jurisdiction in Washington. The arbitrators shall not have the power to award damages in connection with any Dispute in excess of actual compensatory damages and shall not multiply actual damages or award consequential, punitive or exemplary damages, and each party irrevocably waives any claim thereto. The agreement to arbitrate shall not be construed as an agreement to the joinder or consolidation of arbitration under this Agreement with arbitration of disputes or claims of any non-party, regardless of the nature of the issues or disputes involved. THIS AGREEMENT PROVIDES THAT ALL DISPUTES BETWEEN USER AND FLOORPLANONLINE WILL BE RESOLVED BY BINDING ARBITRATION. YOU THUS GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS. YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN OR BRING CLASS ACTIONS. USERS RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY.
OTHER TERMS
These Terms of Use shall be subject to and construed in accordance with the laws of the State of Washington, excluding its conflict of laws principles. You agree that no joint venture, partnership, employment or agency relationship exists between you and FloorPlanOnline as a result of this Agreement or use of the FloorPlanOnline Services. If any part of these Terms of User are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision, and the remainder of the Agreement shall continue in effect. Unless specified otherwise herein, this Agreement constitutes the entire agreement between you and FloorPlanOnline with respect to FloorPlanOnline Services and the use of this web site. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. All rights not expressly granted herein are reserved to FloorPlanOnline.
|